Customer Care Advisor for Home Electronics (German Speaker)

Are you passionate about providing exceptional customer service and looking to join a dynamic team in one of the most vibrant cities in the world? We are seeking a dedicated Customer Support Specialist to join our client, a renowned home appliance company in beautiful Barcelona. If you are enthusiastic, customer-focused, and ready to take on a new challenge, we would love to hear from you!
Tasks
Your responsibilities and impact as a Customer Care Advisor will be:
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing ad-hoc support as required
Being a team player and collaborating for the success of the team and project
Requirements
Whats in it for you?
Possibility to work either 39h/week or 30h/week
Salary Package of 1810€/ month gross OR 1392€/ month gross
Indefinite contract (probation period 2 months)
Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h)
Hybrid position (33% in the office)
Working in an international Team on site in Poblenou, Barcelona
Hybrid Training of 8 days (nearly fully paid)
Benefits
Skills, qualifications and interests you need to succeed in this role:
A native-level proficiency in German and a C1 level of English
A valid Spanish work permit (required)
Start availability on 12/08, 26/08 or 09/09
Living in Barcelona
Excellent listening skills and proficient communication abilities
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Excitement about intercultural communication and the expatriate lifestyle
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the worlds leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Blu Selection

Fecha de publicación: 19/09/2024