Internship Customer Service

Johnson & Johnson is currently seeking a Customer Service intern to join our Customer Service department located in Madrid.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
What you will do:
Order register, handling and follow up
Solve customer issues fast and accurately with an outstanding service and clear communication
System control according to duties.
Support Sales and Marketing
Warehouse and transportation error follow up
Be prepared to back-up / join and work in all flows within the department.
Returns and credits management.
Complaints and recalls management.
Support Supply Chain and total E2E in consignment inventory and updates, orders, stock levels, replenishment and returns.
Maintain good product knowledge of Global Surgery products
Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo
Diligently fulfill compliance program-related activities and actively participate in relevant meetings.
Know and follow all laws and policies.
We offer:
1 year internship.
35 hours per week.
1000 euros/month.
Start date - September
Qualifications
Completed Bachelors Degree related to business.
No experience after the Bacherlors Degree.
English B2.
Availability to join the internship full-time in September.
You Belong at Johnson & Johnson
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.
We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.
That is why we in EMEA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.
Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong.”
Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.
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Johnson & Johnson

Fecha de publicación: 08/08/2024