Programme Advisor - BSBI Barcelona

Company Description
BSBIs mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.
It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Located in the heart of Berlin, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.
Programme Advisors are responsible for promoting BSBIs programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees.
You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, BSBI products, or the working environment. Role holders will strive to achieve set targets, and organise their own day-to-day work to meet clear objectives.
Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Fecha de publicación: 21/03/2024